Accessible Information

The accessible information Standard aims to make sure that if you need assistance with information about your care or assistance during your appointment we do our best to provide this.

Westcliffe Health Innovations can offer a range of assistance and patients/GPs can ask for this assistance when making the appointment.

We can provide:

  • Language interpreters
  • British sign language interpreters
  • Large print information
  • Email
  • Telephone and text message facilities

From 1 April 2015, all CQC-regulated providers are also required to display their CQC rating on their website. The CQC ratings for our hospitals are displayed here:

Ratings